If there’s one thing that customers aren’t afraid to spend money on, it’s their home. The average US consumer spends over $618 on furniture each year, contributing to a global home furnishings market set to exceed $873 billion by 2030.
To capitalize on this spend with your furniture store, you’ll need a point of sale (POS) system. This combination of hardware and software acts as the command center for your store. It can ring up customer orders, keep tabs on inventory, and process payments—often from anywhere in the store.
Yet, shopping around for the best POS furniture store software can be a tedious task. Each vendor has its own features and capabilities, some of which are more important than others. How do you know which POS system is worth spending money on?
Whether you’re opening your first location or operating a sprawling network of retail stores, this guide is here to help. We’ll compare eight of the best furniture POS systems alongside a list of essential features to evaluate when shortlisting vendors so you can choose the right one for your furniture store.
Top furniture store POS software
We firmly believe that the best POS systems don’t just let you operate one store in isolation—they unify data from anywhere you sell.
Shopify is the only platform that can do this natively. It brings together customer, order, and inventory data from retail stores, ecommerce websites, marketplaces, and social media storefronts to act as a centralized business “brain” for your furniture store.
That said, we understand that it’s useful to compare your options. Here are eight other vendors to consider.
Best furniture POS
1. Shopify POS
Shopify is more than a POS vendor; it’s a complete commerce operating system that gives furniture retailers the tools they need to sell anywhere their customers are.
Shopify is unique because it’s the only platform to natively unify POS and ecommerce on the same platform. It routes any data you’ve collected—be it inventory details, transaction data, or customer information—in one intuitive dashboard. You’ll get one business “command center” that offers omnichannel shopping experiences without the complex infrastructure traditionally required for larger-scale retail operations.
But don’t just take our word for it. A leading independent research firm concluded that Shopify has a 20% faster implementation time than the market set surveyed. It has a 22% lower overall total cost of ownership, which is why 65% of Shopify POS users surveyed said the solution led to significant revenue enhancements.
Best features include:
- Omnichannel selling
- Unified customer profiles
- Smart multichannel inventory management
- Staff management tools
- Optimized checkout (both online and offline)
- Product variants, collections, and SKU management
- Detailed reporting and analytics
- Native payment processing
- Wide range of POS hardware—or Tap to Pay if you’d prefer to use your smartphone
- App Store with over 8,000+ compatible tools
“Shopify is super simple to pick up and easy to learn,” says Juliette Grant, retail operations manager at Parachute. “And it is nice for a regular part-time associate to be pretty self-sufficient in setting up their POS account.”
Pricing: Plans start at $89 per month, though you can try Shopify POS for $1/month for your first 3 months. Payment processing fees start at 2.6% + 10¢ for in-person payments or 2.9% + 30¢ for online transactions.
2. STORIS
STORIS is a POS software that’s specifically designed for retailers in the home furniture industry. It offers native inventory management, warehouse operations, and ecommerce functionality within its POS software. You can also open an online store with STORIS’ API integration.
Features include:
- Warehouse management
- Enterprise resource planning (ERP)
- Customer financing options
- Stock performance reports
- Furniture delivery routing
Pricing: STORIS doesn’t share pricing details for its furniture store POS publicly.
3. Square POS
Square is a free POS system that offers an intuitive interface and a range of features for furniture stores. It doesn’t charge monthly fees—instead, it charges home furnishings retailers a percentage of every transaction they process through its POS system.
Features include:
- Range of hardware options
- Customer profiles
- Native payment processing
- Loyalty program and gift cards
- Integrates with ecommerce, payroll, and social media platforms
Pricing: Free plan available. Payment processing fees start at 2.6% + 15¢ for in-person transactions.
💡Compare: Shopify vs. Square: Which POS System is Best?
4. Celerant
Celerant is a POS vendor that serves multiple industries, including retailers in the home furniture niche. It’s a cloud-based and mobile POS, so you can serve customers from anywhere on the shop floor. It also supports custom orders to cater to special requests from your shoppers.
Features include:
- Commission tracking
- Marketplace integration
- Customizable POS interface
- Custom order processing
- Option to create your own mobile app
Pricing: Celerant’s basic plan starts at $125/month and includes one POS system with up to five back offices. It integrates with payment gateways such as Worldpay and Global Payments, each of which offers different payment processing fees.
5. Microbiz Cloud
Microbiz Cloud is a POS system geared toward small furniture stores. It offers features to help you track services—such as furniture repairs or maintenance—alongside a POS system that stores product and variant data for easy checkout.
Features include:
- Customer deposit and layaway options
- Serialized inventory management
- Integrates with QuickBooks Online
- Custom price lists
- Service job management
Pricing: Plans start at $60/month, which includes one store and one register license. Extra registers cost $30/month, and additional stores have an additional $60/month fee. There is a free 21-day trial available. Payment processing fees vary depending on the gateway used.
6. Clover POS
Clover offers a range of POS hardware options that suit furniture retailers, from small handheld devices to fixed countertop terminals. It offers native payment processing so you can accept a range of payment methods, including mobile wallets, credit/debit cards, and contactless payments.
Features include:
- Unlimited staff roles and user permissions
- App integrations
- Returns management
- Low stock alerts
- Inventory expense reports
Pricing: Clover’s Starter plan starts at $16/month for 36 months, which includes a small countertop POS terminal. Payment processing fees start at 2.3% + 10¢ per transaction.
💡Compare: Shopify or Clover? A complete comparison
7. Furniture Wizard
Furniture Wizard is a retail management tool with POS functionality. It offers on-premise, server-based, and cloud-hosted POS software, so you’ve got the flexibility to choose depending on your store’s needs.
Features include:
- Delivery calendar
- Inventory transfers and history reports
- Invoices and purchase orders
- Custom user roles
- Barcode scanning integration
Pricing: Furniture Wizard doesn’t share pricing details publicly.
8. Lightspeed POS
Lightspeed serves retailers in the home décor industry with its POS system. It lets you track inventory across different sales channels and storage locations, as well as detailed reporting tools that help identify what is (and isn’t) working for your furniture store.
Features include:
- Real-time reporting dashboards
- Customer database
- Special order request management
- Facebook and Instagram integration
- Integrated payments
Pricing: Lightspeed’s Basic plan starts at $89/month and includes one POS register. Payment processing fees are a little harder to calculate, though it estimates that furniture stores that process up to $34,999 per month will pay around $200/month in transaction fees.
💡Compare: Shopify vs. Lightspeed: Which POS System is Best?
How to choose a furniture store POS
There’s a lot of thought that goes into choosing the right POS for your small business. The business model used by most furniture stores, in particular, means you’ll have a unique list of requirements that make comparisons tricky. Here’s a guide on how to navigate the process, including top features to look for.
Inventory management capabilities with variant tracking
No two furniture shoppers have the same taste. Customers who enter your store work with different room sizes and have unique home decor preferences, so you’ll likely stock multiple variations of the same product.
It’s great to have a furniture POS system capable of variant tracking, but it's even better if it makes those variants easier to find at checkout. “We have images of all our products in the POS so when we type in a SKU the image pops right up,” says Sam Mella, director of home experience at Jenni Kayne and happy Shopify POS user. “You can’t really make mistakes, which is very nice.”
Similarly, confirm that your shortlisted furniture POS vendor can automate inventory management processes such as:
- Updating inventory quantities in real-time across every sales channel.
- Generating purchase orders with relevant suppliers.
- Creating inventory reports to make smarter restocking decisions.
Retailers using Shopify POS use features like these to save 10+ hours a month on inventory management*.
Custom order and special order processing features
It can be easy to lose track of custom orders. Whether for custom-sized furniture or a specific delivery date, check that your furniture store’s POS system is capable of saving these custom orders accordingly.
Say, for example, that a customer has bought a sofa for a new home they’re moving into in two months' time. Your usual delivery timeframe is five days.
Create custom metafields inside Shopify POS to save the customer’s move-in date. Retail associates can then filter offline or online orders by this custom metafield—like those tagged with delivery in February—to reach out to the customer, remind them of their purchase, and change the fulfillment status to “Prepare for shipping”.
💡Tip: Teach employees how to use your POS system to ensure custom metafields are inputted consistently. If you’re using months of the year, for example, use the same format, such as “February” instead of “Feb”.
Delivery scheduling and tracking integration
Many furniture retailers treat their stores as mini showrooms—a place for shoppers to touch and interact with a product in the flesh before they buy. It makes sense; retail space is expensive. It’s not feasible to store multiple quantities of each SKU on the sales floor.
The endless aisle strategy stores inventory offsite, usually at a separate shipping warehouse (either operated by you or a logistics partner). It offers the best of both worlds not just for you but for your customers. Shoppers still get to interact with products in the flesh, but they don’t have to carry heavy or bulky items around with them post-purchase.
Home furnishings brand Parachute uses ship-to-home features in Shopify POS to meet customer expectations without the risk of excess inventory. It processes over 26,000 ship-from-store orders annually. "By utilizing our stores as fulfillment centers, we can respond to customer demand more effectively and minimize excess inventory," explains Juliette Grant, retail operations manager. "It's a win-win for us and our customers."
Also, confirm that the same is possible in reverse: some 38% of consumers buy items online and then collect them in-store, according to our latest Ecommerce Growth Guide.
Shopify’s unified commerce platform automatically adjusts inventory data in real time to display accurate stock levels at a customer’s nearby store on your ecommerce website. They can check out online and schedule a pickup slot and have their order details come through to your furniture POS for retail staff to prepare in advance.
Customer financing and layaway options
Furniture is a high consideration category. It can take months for customers to shop around for the perfect bed, table, or sofa, largely because products are expensive.
Affordability is a major sales objection that retail associates have to face. However, it’s easier to navigate those hurdles and convince shoppers to buy when they can forgo an upfront purchase and split their payments into manageable installments. Research shows that these options drive a 17% to 26% increase in purchase likelihood and 10% larger basket sizes.
Because Shopify’s furniture POS is built on the same platform as Shop Pay, customers can take advantage of Shop Pay Installments. In-store shoppers can split larger purchases into four interest-free installments, with no impact on their credit score—all while you get paid upfront.
Clienteling tools
Speaking of lengthy purchase cycles and helping shoppers overcome purchase objections: your furniture POS system should offer unified customer profiles that bring together every piece of data you’ve already gathered on your shoppers.
Jenni Kayne, for example, relies on Shopify to centralize first-party data—including customers’ purchase history and any loyalty programs they’re enrolled in—to personalize the retail experience.
“We use tags to identify whether a client is part of our Trade Program, Home Membership Program, and other things like that,” says Sam Mella. “So if a client is looking at sofas, pillows, or anything for the home and they’re not a member, then we can quickly and easily find that out and suggest the program to them, which is super useful.”
Sales commission tracking and management
Some retailers award retail staff with commissions to incentivize sales and higher order values. Check that your furniture POS system can track these purchases by individual employees.
With Shopify POS, you can create a unique staff profile for each retail associate. Any sales, refunds, or exchanges they process are matched with their profile to calculate any eligible commission.
💡Tip: Shopify integrates with staff management apps like EasyTeam and Gusto. You can automate accurate commission payouts from the same Shopify POS interface you already know and love.
Integration with accounting and ecommerce platforms
A POS system is the command center for every aspect of your furniture store. This is made easier when your software and hardware integrate with other tools in your retail tech stack, including:
- Accounting software, such as QuickBooks Online
- Loyalty programs, such as Smile or Rivo
- Order fulfillment platforms, such as the Shopify Fulfillment Network
- Marketing tools, such as Klaviyo or Yotpo
- Ecommerce and marketplace platforms, such as Amazon and Etsy
Shopify is unique in the sense that it builds core commerce components on a single operating system. Any functionality you want to add—be it loyalty programs or accounting software—can connect through POS integrations, which remain accessible from your furniture POS dashboard.
Total cost of ownership
Cost is one of the most important factors when evaluating furniture POS systems. Most vendors charge monthly subscriptions and payment processing fees on each transaction; others charge for implementation and setup. This means POS system costs can quickly rack up.
A technology-driven strategy is the smartest way to cut costs as a furniture retailer. With a single commerce operating system that includes core components out-of-the-box, you can significantly reduce total cost of ownership (TOC).
A leading research firm found that Shopify POS reduces total ownership costs by 22% on average compared to competitors. That’s because its unique approach to unified commerce—building POS and ecommerce natively on the same platform—reduces middleware and patchy integrations that inflate costs and create technical debt.
But don’t just take our word for it: Furniture retailer The Conran Shop halved its TCO when migrating to Shopify POS and almost doubled conversion rates. “We used to be cautious about going to the business to suggest new solutions,” says its digital director Richard Voyce. “Thanks to Shopify, we’re much more empowered to bring in new innovations to help us grow.”
Run your furniture store on Shopify POS
Choosing a POS system for your furniture store is no small feat—one that’s even more difficult to navigate if you’re operating multiple locations. Use this guidance to shortlist essential features, then search for vendors that fit your needs.
Shopify is the POS of choice for leading home furnishings retailers like The Conran Shop, Parachute, and Jenni Kayne for good reason. It’s the only commerce operating system designed to help you manage offline and online operations so you can deliver world-class experiences to your customers without the complex infrastructure typically required to sell omnichannel.
*Methodology: Online survey among 1,000 Shopify POS customers, conducted in November 2023 by the Shopify Research Team.
